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  • What is an immersion cooling system for ASICs
    An immersion cooling system for ASICs is a revolutionary method of cooling computer hardware, such as application-specific integrated circuits (ASICs), by submerging them in a non-conductive liquid. At Hashrate House, we offer immersion cooling solutions that utilize a special dielectric fluid to efficiently dissipate heat generated by ASICs, providing superior thermal performance compared to traditional air or liquid cooling methods. This technology not only prolongs the lifespan of ASICs but also reduces energy consumption, creates a quieter operating environment, and allows you to use the heat generated in multiple different ways as opposed to air cooling that just heats air in the given location. choosing an immersion cooling system from Hashrate House, you can optimize the performance, reliability, and utility of your mining equipment while minimizing maintenance and operational costs and drastically reducing the noise.
  • How does immersion cooling work
    Immersion cooling is a technique used by Hashrate House to cool your cryptocurrency mining rigs. In immersion cooling, the electronic components are submerged in a non-conductive liquid that efficiently absorbs heat. This liquid is typically a dielectric fluid, which prevents electrical conductivity and corrosion. As the components generate heat, the liquid absorbs it and transfers it away from the hardware. This helps to keep the components at an optimal operating temperature, improving efficiency and prolonging the lifespan of the equipment. Additionally, our immersion cooling system utilizes heat recapture technology, which captures the excess heat generated by the mining equipment and repurposes it for heating of your choice domestic fluid (radiant floor, hot water heater, Jacuzzi, Pool, ECT) ensuring minimal waste and greater energy efficiency. Furthermore, our equipment is designed and maintained to operate with minimal noise, providing a quieter environment for our customers and minimizing disruptions.
  • Return Policy
    Returns Policy Eligibility: Items may be returned within 30 days of delivery for a refund or exchange, provided they are unused, in original packaging, and in sellable condition. Initiating a Return: To initiate a return, please contact our customer service team with your order details. Return Shipping: Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part. Refunds: Refunds will be issued to the original form of payment within 5-10 business days after we receive the returned item. Exchanges: Exchanges are subject to product availability. If the desired item is not available, a refund will be issued. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance.
  • What is your Shipping Policy
    Shipping Policy Processing Time: Orders are typically processed within 2-3 business days after payment confirmation. (some orders are being made as they arrive, rest assured your Hashrate House will depart our warehouse in the fastest manner possible) Shipping Methods: We offer Standard Shipping for FREE and expedited shipping options at an additional cost, Delivery times vary based on the selected method and destination. Shipping Costs: Standard Shipping is FREE in the USA and expedited shipping options are available at an additional cost dependent on the shipping destination. International Shipping: Please contact us ahead of time if your outside of the USA we might be able to ship internationally depending on your country additional customs duties and taxes may apply, and customers are responsible for these fees. Tracking Information: Tracking information will be provided for all orders once they have been shipped. Address Accuracy: Customers are responsible for providing accurate shipping information. We are not liable for delays or losses due to incorrect addresses provided by the customer. Delivery Issues: In the event of delivery issues or package loss, please contact us promptly to initiate an investigation with the carrier. Returns: For information on returns and exchanges, please refer to our Returns Policy.
  • What is your Warranty
    Warranty Policy for your Hashrate House Immersion Cooling System Coverage: Our immersion cooling system is covered by a One Year limited warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. Scope: The warranty covers the Hashrate House box, Misc hoses fittings, and fan/coolers included in this immersion cooling system. Exclusions: This warranty does not cover damage caused by misuse, accidents, modification, unauthorized repair, or any other factors beyond normal use. Claim Process: To make a warranty claim, please contact our customer service team with proof of purchase and a description of the issue. We may require the return of the defective part for inspection. Resolution: If a defect is found to be covered by the warranty, we will repair or replace the defective part at our discretion, free of charge. Shipping Costs: Customers are responsible for any shipping costs associated with returning the defective part to us. We will cover the cost of shipping the repaired or replacement part back to the customer. Limitation of Liability: Our liability under this warranty is limited to the repair or replacement of defective parts and does not extend to any incidental or consequential damages. Non-Transferable: This warranty is non-transferable and applies only to the original purchaser of the immersion cooling system.

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